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Frequently Asked Questions

Frequently Asked Questions About Buying Steel in China

Products, specifications, quality control, documentation, packaging, and shipping: Here are the key points to confirm for a B2B order.

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Practical Information

Step-by-Step Guide to Preparing Your Application

The responses are intentionally specific, but do not guarantee identical terms for all products. Each quote is prepared based on the product code and quantity requested.

01

Shop at AcierChinois

Do you sell to individuals?

No. AcierChinois specializes in B2B wholesale. We work with importers, wholesalers, distributors, construction companies, fabricators, and project buyers.

What information do I need to provide to get a quote?

Please specify the product, the standard or grade (if known), the dimensions, thickness, length, quantity, coating or finish, desired packaging, and destination port. A drawing, photo, or technical data sheet may also be helpful.

What is the minimum order quantity?

The minimum order quantity depends on the product, dimensions, grade, and availability. We will confirm it after reviewing your request. The website does not list a single quantity that applies to all product codes.

02

Products and Specifications

What products can you supply?

Our product line includes, among other items, steel tubes, sheet metal, coils, wire and nails, corrugated and roofing sheets, profiles, as well as various stainless steel products.

Can you produce custom sizes or finishes?

Depending on the product, dimensions, thicknesses, lengths, coatings, colors, markings, and packaging can be customized. Feasibility and tolerances are confirmed before the order is placed.

Can you suggest an equivalent shade?

We can help identify close equivalents among GB/T, EN, ASTM, JIS, or other standards. However, equivalence must be verified in terms of composition, mechanical properties, tolerances, and delivery condition before approval.

Is it possible to group multiple product families together?

Yes, a single order can include multiple line items. Whether they can be consolidated depends on the products, quantities, fulfillment locations, and loading constraints.

03

Quality and Control

What checks can be performed before shipment?

Depending on the product and the agreed-upon criteria, inspections may cover dimensions, thickness, weight, surface finish, coating, quantity, marking, and packaging.

Can a TCM certificate be provided?

A Mill Test Certificate may be provided depending on the product and the order requirements. The type of document, its content, and its availability must be confirmed before placing an order.

Do you accept a third-party inspection?

An independent inspection may be considered if requested in advance. Its scope, schedule, the selected organization, and the costs must be agreed upon before the inspection is conducted.

04

Ordering and Shipping

What is the delivery time?

The lead time depends on availability, quantity, customization, quality control, and the shipping schedule. We provide an estimated lead time after the specifications have been fully confirmed.

How are the goods packaged?

The packaging is tailored to the type of product, handling, and maritime transport. Packaging, protective measures, labeling, and other specific requirements are confirmed in the order.

Can you provide photos before loading?

Yes, depending on the agreed-upon arrangement, photos of the preparation, packaging, and loading can be provided for order tracking.

What payment and shipping terms do you offer?

The payment terms, Incoterm, port of loading, and port of destination are specified in the commercial offer. Contact us to receive the terms and conditions specific to your order.

Can I request a sample?

The availability, format, cost, and shipping of a sample depend on the product. We will review these details after receiving your request.

Any other questions?

Tell us about your needs

The product, dimensions, quantity, finish, and destination port are all you need to start the transaction.

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